smarty-call

SmartyCall

Smarty Call is web based application. It works on all platform whatever your flavor, Windows, Mac, Linux, iOS or Android. You can use it on any device with any browser.

  • lines
  • lines
  • lines
screen
screen

SmartyCall transforms customer service and marketing insights. It assesses customer agents' performance and satisfaction levels through acoustic analysis, while also revealing campaign and business opportunities from vast data sets. Say goodbye to manual evaluations, our solution offers instant automated scoring, in-depth analysis, and performance reports, allowing you to optimize every conversation.

“Elevate Customer Satisfaction and Campaign Success”

Features:

smarty-call photo
  • Monitoring instant campaign, service, market trends
  • Fully monitoring the agent's performance
  • Monitoring and controlling of instant customer interaction
  • Automatically scoring the records within the desired time period and scope
  • Accessing to all data sources in a single application